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Get started

  • Introduction
  • Quickstart
  • Your account
  • The dashboard
  • Studios working together

Pixel Studio

  • Overview
  • Formats and templates
  • Editing on the canvas
  • AI tools and Magic AI
  • Brand kit
  • Export your design

Motion Studio

  • Overview
  • The timeline
  • Text and captions
  • Audio and recording
  • Animate and keyframes
  • Motion AI
  • Export your video

Vision Studio

  • Overview
  • Image desk
  • Video desk
  • Cinema desk
  • Audio desk
  • Elements and projects

Content Studio

  • Overview
  • Channels and tools
  • Tone, language and history

Plans & billing

  • Plans and limits
  • How credits work
  • Upgrade, downgrade, cancel
  • Refunds
  • Storage

Reference

  • Keyboard shortcuts
  • Free tools
  • Troubleshooting
  • Getting help

Need a hand?

Karo answers in seconds, and hands you to a person whenever you ask.

DocsPlans & billing

Change or cancel your plan

Upgrade, downgrade, switch billing cycle or cancel, and what happens to your credits and work each time.

#Upgrade

Choose Upgrade on the dashboard or a plan on the pricing page, and pay at the secure checkout.

  • An upgrade takes effect immediately.
  • The new plan's full credit allowance is granted straight away.
  • A new billing term starts from the day you upgrade.

#Downgrade or switch cycle

Moving to a cheaper plan, or between monthly and yearly billing on the same plan, takes effect at the end of your current paid period. You keep your current plan and its credits until then, and the change shows on Dashboard → Account as scheduled.

Note

If you have more saved designs than the smaller plan allows, nothing is deleted. Your designs stay safe and readable; you just can't start new ones until you are back under the limit.

#Cancel

  1. 1

    Open your plan

    Go to Dashboard → Account and find your plan.

  2. 2

    Cancel

    Choose Cancel plan and confirm. No future charges will be taken.

  3. 3

    Keep using it

    You keep full access, and your credits, until the end of the period you already paid for. Then the account moves to Free.

Changed your mind before the period ends? Undo the cancellation from the same place and your plan carries on.

#When a payment fails

The account is marked past due, but you keep your plan and your access while the charge is retried. Update your card from the dashboard and it is taken again. If it is still unpaid when the paid term ends, the account moves to Free. Your work is never deleted because of a failed payment.

#Receipts and GST invoices

A receipt is emailed after every payment. Prices are in Indian Rupees and include GST. For a GST invoice with your business details, contact us with your GSTIN and registered name.

The full terms are in the Subscription & Billing Policy.

Last updated 22 October 2026
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On this page

  • Upgrade
  • Downgrade or switch cycle
  • Cancel
  • When a payment fails
  • Receipts and GST invoices