Policies
The rules, written to be read.
Every policy for Editing Karo, in plain language. If something here is unclear, that's a fault in our writing — tell us and we'll fix it.
Asked most often
Can I get a refund?
All payments are final — we don't offer refunds once a payment is made. You can cancel any time to stop future charges.
Refund policyHow do credits work?
Plan credits reset every billing month. Purchased credits last 12 months and are only spent once the plan credits run out.
Credits policyWho owns what the AI makes?
You do, and you can use it commercially. We cannot promise it is unique — the same prompt may give someone else something similar.
AI usage policyLegal
10 documents
- Privacy PolicyWhat we collect, why we collect it, and the control you have over it.Updated 29 Sept 2026
- Terms of ServiceThe agreement between you and us when you use Editing Karo.Updated 29 Sept 2026
- Cookie PolicyThe small files we store in your browser, and what each of them does.Updated 29 Sept 2026
- Acceptable Use PolicyWhat you may not make, upload or do on the platform.Updated 16 Sept 2026
- AI Usage PolicyHow the AI features work, who owns the output, and where the limits are.Updated 16 Sept 2026
- Copyright & DMCA PolicyHow to report infringing content, and how to dispute a removal.Updated 27 Sept 2026
- Play Karo Community GuidelinesWhat's allowed on Play Karo, how reports and strikes work, and how to appeal.Updated 27 Sept 2026
- Play Karo Creator TermsPublishing on Play Karo: your rights, our licence, earnings, payouts and tax.Updated 30 Sept 2026
- Creator Awards — Official RulesWho can enter, which video, how entries are scored, and how prizes are paid.Updated 30 Sept 2026
- Grievance RedressalHow to complain about content or a decision, who handles it, and how fast.Updated 27 Sept 2026
Billing
4 documents
- Refund & Cancellation PolicyWhy payments are final, and how to cancel.Updated 23 Sept 2026
- Subscription & Billing PolicyHow plans are charged, renewed, upgraded and cancelled.Updated 23 Sept 2026
- Credits PolicyWhat a credit is, how it is spent, when it expires, and when it comes back.Updated 23 Sept 2026
- Service Delivery PolicyEditing Karo is delivered online, instantly. Nothing is shipped.Updated 16 Sept 2026
14 policies in total. Questions go to support@editingkaro.com.